Your Privacy at Card Manor Stradbroke
Card Manor Stradbroke is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our venue, use our website, or interact with our services.
This policy applies to all visitors, poker room patrons, and restaurant guests. It covers information collected online and in person, and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Effective date: 2026-09-16
Card Manor Stradbroke, 12 Candlelight Lane, Stradbroke, VIC 3851, Australia
Information We Collect
We collect personal information necessary to provide our services and improve your experience. This may include contact details, reservation information, and preferences related to our poker room and restaurant.
- Name, email address, phone number
- Reservation details for poker tables and dining
- Dietary requirements for restaurant bookings
- Feedback and correspondence
- Technical data such as IP address when using our website
No sensitive information is collected without consent. We do not collect financial information or payment details.
How We Use Your Information
Your information is used to manage reservations, communicate with you, and enhance your experience at our offline poker venue and restaurant.
- Processing poker table and dining reservations
- Responding to inquiries and feedback
- Sending confirmation and reminder communications
- Improving our services and website
- Meeting legal and regulatory obligations
We do not use personal information for marketing without consent. No automated decision-making or profiling.
Disclosure of Information
We do not sell or rent your personal information. We may disclose information to trusted service providers who assist in operating our venue and website, under strict confidentiality agreements.
These providers include reservation systems and website hosting services, legal authorities when required by law, and professional advisors such as lawyers and accountants. All third parties are contractually obligated to protect your information. We do not disclose information to overseas recipients unless necessary and compliant with the APPs.
Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes physical, technical, and administrative safeguards.
- Secure servers with encryption for online data
- Restricted access to personal information within our venue
- Regular staff training on privacy obligations
- Data retention limited to necessary period
We retain personal information only as long as needed for the purposes described or as required by law. No guarantee of absolute security, but we strive to protect your data.
Your Rights and Choices
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date.
- Request access by contacting us using the details below
- We will respond within a reasonable timeframe
- You may also request deletion of your information where lawful
Email: [email protected]
Phone: +61255504821
Contact Us
If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us using the details below.
- Email: [email protected]
- Phone: +61255504821
- Address: Card Manor Stradbroke, 12 Candlelight Lane, Stradbroke, VIC 3851, Australia
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Current effective date: 2026-09-16
Material changes will be communicated via email or prominent notice on our website.